Privacy Policy
This Personal Data Privacy Policy (hereinafter – Privacy Policy) applies to all information that Limited Liability Company "SEO Cases" (OGRN 1187746011001, INN/KPP 9701097974/770101001, 101000, Moscow, Armyansky Lane, building 7, premises VI, rooms 1-8) (hereinafter – the Operator), located on the domain name www.ceocases.com (hereinafter – the Site), may obtain about the user during the use of the Site, as well as the use of the Operator's services and products.
1. TERMS
1.1. The following terms are used in this Privacy Policy:
1.2. "Site Administration" – employees of the Operator authorized to manage the Site and acting on behalf of the Operator, who organize and/or carry out the processing of personal data, and also determine the purposes of personal data processing, the composition of personal data to be processed, and the actions/operations performed with personal data.
1.3. "Confidentiality of Personal Data" - a requirement binding on the Operator or any other person who has gained access to personal data not to allow their dissemination without the consent of the personal data subject or other legal grounds.
1.4. "Personal Data Processing" - any action/operation or set of actions/operations performed with or without the use of automation tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (dissemination, provision, access), depersonalization, blocking, deletion, destruction of personal data.
1.5. "Personal Data" - any information relating directly or indirectly to an identified or identifiable natural person (data subject).
1.6. "User" – an individual who has access to the Website via the Internet and uses the Website.
1.7. "Cookies" — a small piece of data sent by a web server and stored on the user's computer, which the web client or web browser sends back to the web server with each HTTP request when attempting to open a page of the corresponding website.
1.8. "IP address" — a unique network address of a node in a computer network built on the IP protocol.
2. GENERAL PROVISIONS
2.1. By using the Website, the User agrees to this Privacy Policy and the terms of processing the User's Personal Data in accordance with Federal Law No. 152-FZ of July 27, 2006 "On Personal Data."
2.2. If the User does not agree with the terms of the Privacy Policy, the User must stop using the Website.
2.3. This Privacy Policy applies only to the Website and to the process of collecting Personal Data for the purpose and during the provision of services to Users. The Operator does not control and is not responsible for third-party websites that the User may access via links available on the Website (if any).
2.4. The Website Administration and the Operator do not verify the accuracy of the Personal Data provided by the User.
3. SUBJECT OF THE PRIVACY POLICY
3.1. This Privacy Policy establishes the obligations of the Website Administration and the Operator regarding the non-disclosure and protection of the confidentiality of Personal Data that the User provides when placing orders on the Website or when purchasing services provided by the Operator.
3.2. Personal data authorized for processing under this Privacy Policy is provided by the User by filling out an application on the Website and/or filling out an application/agreement for the purchase of services on a physical medium and/or paying for the purchased service online, and includes the following information:
3.2.1. User's last name, first name, patronymic;
3.2.2. User's contact phone number;
3.2.3. email address;
3.2.4. User's passport details (when purchasing a service);
3.2.5. User's residential address (when purchasing a service);
3.2.6. bank card details (when purchasing a service via online payment).
3.3. The Site protects Personal Data that is automatically transmitted during the viewing of ad blocks and when visiting Site pages, including:
· IP address;
· information from Cookies;
· browser information (or other program that accesses ad display);
· access time;
· page address where the ad block is located;
· referrer (address of the previous page).
3.3.1. Cookie files transmitted by the Operator to the User's equipment and by the User's equipment to the Operator may be used by the Operator to personalize the information provided to the User on the Site, for statistical and research purposes, and to improve the Site.
3.3.2. The structure of the Cookie file, its content, and technical parameters are determined by the Operator and may be changed without prior notice to the User.
3.3.3. Counters placed by the Operator on the Site may be used to analyze the User's Cookies, to collect and process statistical information about the use of the Site, and to ensure the functionality of the Site as a whole or its individual functions. The technical parameters of the counters' operation are determined by the Operator and may be changed without prior notice to the User.
3.3.4. Disabling Cookies may lead to the inability to access parts of the Site that require authorization.
3.3.5. The Site collects statistics on the IP addresses of its Users. This information is used to identify and resolve technical problems and to monitor the legality of financial payments.
3.4. Any other personal information not specified above (browsers used, operating systems, etc.) is subject to secure storage and non-disclosure, except for cases provided for in clauses 5.2. and 5.3. of this Privacy Policy.
4. PURPOSES OF COLLECTING USER'S PERSONAL INFORMATION
4.1. The Site Administration may use the User's personal data for the following purposes:
4.2. Identifying the User who submitted an application for the purpose of preparing and signing agreements with the Operator.
4.3. Providing the User with access to personalized resources of the Site, such as a personal account.
4.4. Establishing communication with the User, including sending notifications, requests, and calls related to the use of the Site, provision of services, and processing requests and applications from the User.
4.5. Confirmation of the accuracy and completeness of personal data provided by the User.
4.6. Providing the Site User with information about the Operator's activities.
4.7. Processing and receiving payments, confirming tax or tax benefits, disputing payments.
4.8. Providing the User with effective customer and technical support in case of problems related to using the Site.
4.9. Providing the User, with their consent, with service updates, special offers, pricing information, newsletters, and other information from the Operator or on behalf of the Operator's partners.
4.10. Carrying out advertising activities with the User's consent, including via email newsletters, SMS messages, or phone calls.
4.11. Providing the User with access to the Operator's partners' websites or services for the purpose of obtaining products, updates, and services.
4.12. Providing services to the User according to the terms of concluded agreements.
5. METHODS AND TERMS OF PERSONAL INFORMATION PROCESSING
5.1. The processing of User's personal data is carried out without time limit, by any lawful means, including in personal data information systems using automation tools or without the use of such tools.
5.2. The Site Administration and the Operator are the sole owners of the Personal Data received; the provision of Personal Data to third parties is permissible to the extent necessary for providing services to the User, completing payment transactions for such services, and providing information about the Operator's services.
5.3. The User agrees that the Site Administration and the Operator have the right to transfer personal data to third parties, in particular, management companies, and email newsletter services, solely for the purpose of providing services to the User and informing the User about the Operator's products, promotions, and other services.
5.4. User's Personal Data may be transferred to authorized state authorities of the Russian Federation only on the grounds and in the manner established by the legislation of the Russian Federation.
5.5. In the event of loss or disclosure of personal data, the Site Administration informs the User about such loss or disclosure.
5.6. Non-confidential information may be provided by the Site Administration and the Site Operator to other companies for marketing and/or advertising purposes.
6. INFORMATION PROTECTION
6.1. The Operator warns that the transmission of Personal Data in any form (in person, by phone, or via the Internet) is always associated with a certain risk, as no system is absolutely reliable (protected from malicious attacks).
6.2. The Site Administration takes necessary organizational and technical measures to protect User's personal information from unauthorized or accidental access, destruction, alteration, blocking, copying, distribution, and other unlawful actions by third parties.
6.3. The servers and computers storing Personal Data are located in a secure environment.
6.4. The Site Administration, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User's personal data.
7. OBLIGATIONS OF THE PARTIES
7.1. The User is obliged to:
7.1.1. To provide personal data information necessary for using the Site and acquiring services provided by the Operator.
7.1.2. To update or supplement the provided personal data information in case of changes to this information.
7.2. The Site Administration and the Operator are obliged to:
7.2.1. To use the received information solely for the purposes specified in clause 4 of this Privacy Policy.
7.2.2. To ensure the confidentiality of information, not to disclose it without the User's prior written permission, and not to sell, exchange, publish, or otherwise disclose the User's transferred personal data, except for clauses 5.2 and 5.3 of this Privacy Policy.
7.2.3. To take precautions to protect the confidentiality of the User's personal data in accordance with the procedure commonly used to protect such information in existing business practices.
7.2.4. To block personal data related to the respective User from the moment of an appeal or request by the User or their legal representative or an authorized body for the protection of personal data subjects' rights, for the period of verification, in case of detection of inaccurate personal data or unlawful actions.
8. MODIFICATION AND DELETION OF PERSONAL INFORMATION.
MANDATORY DATA RETENTION.
8.1. The User may request to cease the processing of their Personal Data by sending a corresponding message specifying the information for which the User requests processing to cease, to the address indicated in clause 11.4 of the Privacy Policy.
8.2. The rights provided for in this Privacy Policy may be restricted in accordance with legal requirements. In particular, such restrictions may include the Operator's obligation to retain information modified or deleted by the User for a period established by law and to transfer such information to a state authority in accordance with a legally established procedure.
8.3. The User's personal information is processed by the Operator throughout the entire period of the User's use of the Site and/or the duration of agreements and contracts with the User, taking into account the requirements stipulated by the legislation of the Russian Federation.
9. LIABILITY OF THE PARTIES
9.1. The Site Administration, having failed to fulfill its obligations, shall be liable for damages incurred by the User due to the unlawful use of personal data, in accordance with the legislation of the Russian Federation, except for cases provided for in clauses 5.2 and 5.3 of this Privacy Policy.
9.2. In case of loss or disclosure of Confidential Information, the Website Administration is not liable if such information:
9.2.1. Became public domain before its loss or disclosure.
9.2.2. Was received from a third party before its receipt by the Website Administration.
9.2.3. Was disclosed with the User's consent.
9.2.4. Was published by the User/third party on internet resources (e.g., social networks).
9.2.5. Is publicly available.
10. DISPUTE RESOLUTION
10.1. Before filing a lawsuit in court for disputes arising from the relationship between the User and the Website Administration/Operator, it is mandatory to submit a claim (a written proposal for voluntary dispute resolution).
10.2. The recipient of the claim shall, within 30 calendar days from the date of receipt of the claim, notify the claimant in writing of the results of the claim's consideration.
10.3. If an agreement is not reached, the dispute will be referred to a judicial body for consideration in accordance with the current legislation of the Russian Federation.
10.4. This Privacy Policy and the relationship between the User, the Operator, and the Website Administration are governed by the current legislation of the Russian Federation.
11. ADDITIONAL TERMS
11.1. The Website Administration and the Operator have the right to make changes to this Privacy Policy without the User's consent.
11.2. The new version of the Privacy Policy comes into effect from the moment it is posted on the Website, unless otherwise stipulated by the new version of the Privacy Policy.
11.3. The current Privacy Policy is available on the page at www.ceocases.com.
11.4. For all questions related to the Privacy Policy and the processing of Personal Data, the User may contact www.ceocases.com or call +7 (499)-288-11-20.